June 19, 2020
Corona Virus update 19th June 2020
We are delighted to announce that Bristol Dental Specialists re-opened on the 8th June 2020 and we are now seeing our patients ‘face-to-face’ again.
We were very busy during our lockdown period providing as much help and advice as possible with remote consultations whilst dental practices were forced to close their doors. This has meant that we are now able to provide tele-dentistry for all new patients and will aim to use these virtual consultations wherever possible to prevent the need for you to physically visit our practice.
Our reception team are busy contacting all our patients to book any appointments required and to explain our new social distancing protocols, changes to the practice environment and how we will ensure your safe journey through the practice. Please let us know by email (firstname.lastname@example.org) or telephone 0117 450 6666 if you believe you have an urgent problem and we will prioritise those with greatest need first.
Our commitment to patient safety has always led procedures at our practice, with infection control a priority. Following the arrival of Covid-19, this is even more vital. We have implemented new standard operating procedures, including enhanced PPE, to provide the safest environment possible for our patients and staff in line with national government health guidance.
Patients who are recovering from the virus, or showing symptoms, will unfortunately not be able to attend, but we look forward to seeing them in the future. For those who do visit, every precaution will be in place.
Procedures will be constantly reviewed to keep everyone safe; the current planned approach is outlined in this short video. The video on this Facebook page will be updated as we make changes in response to any new evidence which will improve patient care.
Practical instructions will be emailed to all patients before they attend their appointment. This will entail details of hand hygiene, how to update your medical history online and the ways behaviour has changed within the practice.
Strict cleaning procedures are in place for all floors and surfaces in non-clinical areas, from toilets to door handles - with the most appropriate detergent, antiviral, or antibacterial cleaner used in each case. Our existing exemplary hand hygiene protocols and infection prevention measures have been reinforced.
We hope the approach above will allow us to treat almost all patients. For some patients of advanced years or compromised health, special consideration may be needed. In some circumstances a postponement might be required, but this will be rare.
We are sorry for any inconvenience these new procedures cause, but hope you understand this is for everyone’s safety and will allow people to maintain and improve their dental health throughout and following this difficult time.
We look forward to seeing you.
The Bristol Dental Specialists team.